442 error using Cisco VPN Client in Windows 7 – KB10391906

KB10391906

Description:  442 error using Cisco VPN Client in Windows 7

Common customer description: Cisco VPN connected once then after reboot it no longer connects.

Probing questions:

Were any updates installed?
Do you share your internet to another computer from your computer?
Does it connect if you uninstall the VPN client and re-install?

Secure VPN Connection terminated locally by the client.
Reason 442: Failed to enable Virtual Adapter

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Steps to resolve:

Internet Connection Sharing (ICS) service‘s is at fault. If you have this same problem, simply:

1. Stop Cisco Systems, Inc. VPN Service;

2. Stop and disable Internet Connection Sharing (ICS) Service;

3. Restart Cisco System, Inc. VPN Service.

Launch VPN Client again, and the problem is gone.

Note that I am running Cisco Systems VPN Client version 5.0.07.0290 on Windows 7 Professional 64-bit edition.

 

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