IMAP setup in Outlook 2007 / 2010 – KB10392005


Step 1

On your computer, click the Start Menu and select Control Panel.

Step 2

If using Windows XP, double-click the Mail icon.

Double-click the Mail icon


If using Windows Vista, Windows 7 or above, type Mail into the search box at the top-right of the Control Panel window to quickly find the Mail icon. Then, double-click it.


Search for Mail and double-click the icon

Step 3

Click the E-mail Accounts button.


Click E-mail Accounts

Step 4

Under the E-mail tab, click the New button to add your 1&1 e-mail account.


Click New from the E-mail tab

Step 5

Check the box for Manually configure server settings or additional server types and then click the Next button.


Select ‘Manually configure…’ -> Next

Step 6

Select the Internet E-mail type of account and then click the Next button.


Internet E-mail -> Next

Step 7

Select IMAP from the Account Type drop-down box.


Select IMAP

Step 8

Enter Your Name. This is the name that will appear when others receive your e-mail.

  • Enter Your Name. This is the name that will appear when others receive your e-mail. (A)
  • Enter your 1&1 e-mail address.
  • Make sure that IMAPis selected from the Account Type drop-down box. (B)
  • Enter 1and1.comas the Incoming mail server.
  • Enter 1and1.comas the Outgoing mail server (SMTP).
  • Enter your full 1&1 e-mail addressas the User Name. (C)
  • Enter the e-mail account’s Password.
  • Check the box for Remember passwordif you do not want to enter your password every time you check or send mail from this account.
  • Click the More Settings


Enter the information and click More Settings

Step 9

Select the Outgoing Server tab from the top of the new window that opens.


Select Outgoing Server

Step 10

Check the box for My outgoing server (SMTP) requires authentication and ensure that Use same settings as my incoming mail server is selected.

Next, click the Advanced tab at the top of the window.


Check the boxes and click Advanced

Step 11

Enter port 993 as the Incoming server (IMAP) port and ensure that SSL is chosen from the Use the following type of encrypted connection drop-down box. Be sure to verify the port number and encryption type.


For the Incoming server, enter the 993 for the port number and select SSL

Step 12

Choose TLS from the drop-down box next to Use the following type of encrypted connection and enter 587 as the Outgoing server (SMTP) port.

Click the OK button to save your settings. Be sure to verify the port number and encryption type.


For the Outgoing server, enter 587 for the port number, select TLS, and click OK

Step 13

Now you can click the Test Account Settings button to verify that the e-mail account can send and receive mail.


Click Test Account Settings

Step 14

If the part of the test fails, go through the previous steps and double-check all of your settings in Outlook. If the test is successful, click the Close button.


Click Close

Step 15

Click the Next button.


Click Next

Step 16

Click the Finish button.


Click Finish

You may now launch Outlook 2007 and begin writing and checking your mail!


Leave a Reply