List of Current Backup Exec Hotfixes and Service Packs – KB10392089

KB10392089

This is only to be used if the Service Pack or Hotfix is unable to install via LiveUpdate due to failures or LU1812 a program that was part of this update failed when it ran

Before you install the Service Pack or Hotfix, please get billable approval if they do not have Backup Monitoring. Service Packs and certain hotfixes will require a server reboot in order for the install to complete. The server will have to be rebooted as soon as possible because the backups will not run until after the reboot.

 

**This list shows only the latest Service Packs that should be installed, any Service Pack that is older will not be listed. (Example, the customer has Backup Exec 2010 R3 Service Pack 3, there will be no listing for the Service Pack or Hotfixes, you would have to upgrade to Service Pack 4)**

 

**To get the Service Packs or Hotfixes, click the Attachments button in the article and make sure you select the correct version (x32 or x64)**

Attatchments

 

Backup Exec 11.0 revision 6235

– End of Life: February 18, 2008

– End of Engineering Life (Last date for patch releases): August 18, 2010

– Last Day to contact Support: August 2014

Latest Service Pack: SP3 (N/A)

Hotfixes: N/A

Backup Exec 11.0 revision 7170

– End of Life: February 18, 2008

– End of Engineering Life (Last date for patch releases): August 18, 2010

– Last Day to contact Support: August 2014

Latest Service Pack: SP5 (N/A)

Hotfixes:
129663 (N/A)

Backup Exec 12.0

– End of Life: February 1, 2010

– End of Engineering Life (Last date for patch releases): August 1, 2012

– Last Day to contact Support: February 2015

Latest Service Pack: SP5 (N/A)

Hotfixes:
138520 (N/A)
141388 (N/A)
155482 (https://support.symantec.com/en_US/article.TECH155482.html)

Backup Exec 12.5

– End of Life: February 1, 2010

– End of Engineering Life (Last date for patch releases): August 1, 2012

– Last Day to contact Support: February 2015

Latest Service Pack: SP4 (https://support.symantec.com/en_US/article.TECH135380.html – 32-bit)

Hotfixes:
135955 (N/A)
138208 (N/A)
136430 (N/A)
141389 (N/A)
142707 (https://support.symantec.com/en_US/article.TECH142707.html)
139590 (https://support.symantec.com/en_US/article.TECH139590.html)
153394 (https://support.symantec.com/en_US/article.TECH153394.html)
153395 (https://support.symantec.com/en_US/article.TECH153395.html)
160050 (https://support.symantec.com/en_US/article.TECH160050.html)
157584 (https://support.symantec.com/en_US/article.TECH157584.html)
169741 (N/A)

Backup Exec 2010

– End of Life: March 5, 2012

– End of Engineering Life (Last date for patch releases): September 5, 2014

– Last Day to contact Support: February 2017

Latest Service Pack: SP1 (N/A)

Hotfixes:
138449 (https://support.symantec.com/en_US/article.TECH138449.html)
153396 (https://support.symantec.com/en_US/article.TECH153396.html)
141624 (N/A)
138851 (https://support.symantec.com/en_US/article.TECH138851.html)
138747 (N/A)
141686 (https://support.symantec.com/en_US/article.TECH141686.html)
162860 (https://support.symantec.com/en_US/article.TECH162860.html)

Backup Exec 2010 R2

– End of Life: March 5, 2012

– End of Engineering Life (Last date for patch releases): September 5, 2014

– Last Day to contact Support: February 2017

Latest Service Pack: SP1 (https://support.symantec.com/en_US/article.TECH143670.html)

Hotfixes:
150096 (https://support.symantec.com/en_US/article.TECH150096.html)
144101 (https://support.symantec.com/en_US/article.TECH144101.html)
148347 (https://support.symantec.com/en_US/article.TECH148347.html)
153090 (https://support.symantec.com/en_US/article.TECH153090.html)
147674 (https://support.symantec.com/en_US/article.TECH147674.html)
155520 (https://support.symantec.com/en_US/article.TECH155520.html)
154003 (https://support.symantec.com/en_US/article.TECH154003.html)
159293 (https://support.symantec.com/en_US/article.TECH159293.html)
162839 (https://support.symantec.com/en_US/article.TECH162839.html)
164733 (https://support.symantec.com/en_US/article.TECH164733.html)

Backup Exec 2010 R3

– End of Life: March 5, 2012

– End of Engineering Life (Last date for patch releases): September 5, 2014

– Last Day to contact Support: February 2017

Latest Service Pack: SP4 (https://support.symantec.com/en_US/article.TECH208828.html)

Hotfixes:
212812 (https://support.symantec.com/en_US/article.TECH212812.html)

Backup Exec 2012

– End of Life: June 2, 2014

– End of Engineering Life (Last date for patch releases): December 2, 2016

– Last Day to contact Support: March 2019

Latest Service Pack: SP4 (https://support.symantec.com/en_US/article.TECH212772.html)

Hotfixes:
215906 (https://support.symantec.com/en_US/article.TECH215906.html)
216746 (https://support.symantec.com/en_US/article.TECH216746.html)
217347* (https://support.symantec.com/en_US/article.TECH217347.html)

*This hotfix will supersede the other two hotfixes since it will include those updates and other fixes

Backup Exec 2014

– End of Life: April 6, 2015

– End of Engineering Life (Last date for patch releases): October 6, 2017

– Last Day to contact Support: June 2021

Latest Service Pack: SP2 (https://support.symantec.com/en_US/article.TECH225093.html)

Hotfixes:
227745 (https://support.symantec.com/en_US/article.TECH227745.html)

Backup Exec 15

– End of Life: TBD

– End of Engineering Life (Last date for patch releases): TBD

– Last Day to contact Support: April 2022

Latest Service Pack: Feature Pack 1 (essentially it’s Service Pack 1)

Hotfixes: TBD

 

Additional considerations: If you are unable to get these Service Packs or Hotfixes, please ask the Alerts Team and we will provide you the downloaded installer for it.

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