Description: Windows 10 App Store crashes when selecting an app
Common customer description: When I use the Windows app store and click on an app it crashes or disappears.
Probing questions: Did you recently upgrade to Windows 10?
Steps to isolate: Check the Time Zone on the computer regardless if the time is correct.
Steps to resolve: Set the Time Zone to the client correct Time Zone.
Additional considerations: During the Windows 10 installation it resets a lot of default settings including the Time Zone but will keep the correct time.