Tag Archives: 2007

Outlook 2007 Auto Archiving – KB10392143

KB10392143

Open Outlook and click on Tools Options

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Now click on the Other tab and click the AutoArchive button.

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This opens up a whole menu of options and settings to pick from:

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you can choose how often AutoArchive runs in X days. Also confirm how old the archived emails should be under During AutoArchive

Once its all configured Make sure to click the Apply these settings to all folders now button

Once you are done go to File then Archive

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Click the Mailbox and then Ok

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after you hit Ok the above window will go away

Look down into the bottom corner of Outlook and you will see this Archiving animation 

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Once the Archiving animation disappears you are done

Outlook 2007 IMAP / POP3 setup KB10392121

Step 1

On your computer, click the Start Menu and select Control Panel.

Step 2

If using Windows XP, double-click the Mail icon.

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Double-click the Mail icon

If using Windows Vista, Windows 7 or above, type Mail into the search box at the top-right of the Control Panel window to quickly find the Mail icon. Then, double-click it.

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Search for Mail and double-click the icon

Step 3

Click the E-mail Accounts button.

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Click E-mail Accounts

 

Step 4

Under the E-mail tab, click the New button to add your 1&1 e-mail account.

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Click New from the E-mail tab

Step 5

Check the box for Manually configure server settings or additional server types and then click the Next button.

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Select ‘Manually configure…’ -> Next

Step 6

Select the Internet E-mail type of account and then click the Next button.

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Internet E-mail -> Next

Step 7

Select IMAP from the Account Type drop-down box.  For POP3 select that instead

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Select IMAP or POP3 depending on the setup

Step 8

Enter Your Name. This is the name that will appear when others receive your e-mail.

  • Enter Your Name. This is the name that will appear when others receive your e-mail. (A)
  • Enter your 1&1 e-mail address.
  • Make sure that IMAPis selected from the Account Type drop-down box. (B)
  • Enter 1and1.comas the Incoming mail server.
  • Enter 1and1.comas the Outgoing mail server (SMTP).
  • Enter your full 1&1 e-mail addressas the User Name. (C)
  • Enter the e-mail account’s Password.
  • Check the box for Remember passwordif you do not want to enter your password every time you check or send mail from this account.
  • Click the More Settings

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Enter the information and click More Settings

Step 9

Select the Outgoing Server tab from the top of the new window that opens.

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Select Outgoing Server

Step 10

Check the box for My outgoing server (SMTP) requires authentication and ensure that Use same settings as my incoming mail server is selected.

Next, click the Advanced tab at the top of the window.

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Check the boxes and click Advanced

Step 11

Enter port 993 / 143 as the Incoming server (IMAP) port and ensure that SSL is chosen from the drop-down box.

POP3 will use 995 / 110 as the Incoming server port and ensure that SSL is chosen from the drop-down box.

Use the following type of encrypted connection drop-down box.

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For the Incoming server, enter the 993 for the port number and select SSL

Step 12

Choose TLS from the drop-down box next to Use the following type of encrypted connection and enter 587 as the Outgoing server (SMTP) port.

Click the OK button to save your settings.

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For the Outgoing server, enter 587 for the port number, select TLS, and click OK

Step 13

Now you can click the Test Account Settings button to verify that the e-mail account can send and receive mail.

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Click Test Account Settings

Step 14

If the part of the test fails, go through the previous steps and double-check all of your settings in Outlook. If the test is successful, click the Close button.

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Click Close

Step 15

Click the Next button.

Click Next

Step 16

Click the Finish button.

Click Finish

You may now launch Outlook 2007 and begin writing and checking your mail!

 

Offline address book is not updating new users in office. KB1039403

 KB1039403

Description:    Offline address book is not updating new users in office. This is billable if happening to all users.

Common customer description: User may call in saying the new user they added are not showing up in the offline address book in outlook.

Probing questions: How long has it been since the new users was created. Users typically take around 24 hours to show up in the offline address book. If it has been longer there may be a problem with the address book updating users from the exchange database.

Steps to isolate:

  • Have the user download a new address book from: Outlook 2010; Send / Receive tab; Send/Receive Groups; Download Address Book. From Outlook 2007: Tools menu; Send/Receive; Download Address Book.
  • If the address book downloads check to see if the new user names shows up if so problem resolved.
  • If the address book does not download there is a problem with distribution of the address book. Not related to this article.
  • If the address book downloads and the user does not show up.
  • Check on the exchange server if the user is hidden from the address book.
  • If they are not hidden go to steps to resolve.
  • You can also check the outlook client installed on the onsite manager to see if the users in question are showing up. This way you can determine if it’s not just the one users that is having the problem.

Steps to resolve:

Exchange issues can be complicated and business-impacting, so please consult Tier 2 for assistance.

For Exchange 2007/2010:

  1. Open the Exchange management console
  2. Drill down the organization configuration, mailbox
  3. In the action pane select the new offline address book
  4. Give the OAB a name, select a generation server (in case of a CCR this needs to be the active node)
  5. Include the default global address list
  6. When presented with the distribution point’s page enable the web base distribution and, in case of outlook 2003 clients, enable the public folder distribution.
  7. Once the wizard has completed, right click the new OAB and select to generate the OAB.
  8. Now drill down to the mailbox database, right click it and set the new OAB to be the default for that database.
  9. Open outlook with a mailbox that is residing in that mailbox database
  10. In outlook, click on the down arrow next to Send/receive. Selects download address book and click OK. Note that if asked, you should select to download the entire address book and not just the changes.

For Exchange 2003:

  1. Open Exchange system manager
  2. Drill down to recipients, offline address lists
  3. In the right pane you should see the default offline address list.
  4. Right click in the right pane and create a new offline address list.
  5. Now drill down to the mailbox database, right click it and set the new OAB to be the default for that database.
  6. Open outlook with a mailbox that is residing in that mailbox database
  7. In outlook, click on the down arrow next to Send/receive. Selects download address book and click OK. Note that if asked, you should select to download the entire address book and not just the changes.

Additional considerations: After the new address book is created it may take up to a few days for it to re download to all outlook clients. Users may need to download the new address book manually if needed, using the steps above in this article.

Source:  http://geekswithblogs.net/marcde/archive/2012/01/31/new-users-do-not-show-up-in-outlook-when-in.aspx