Tag Archives: GAL

Force Global Address List Update Outlook 2007 /2010 /2013 KB10391443

Outlook 2007

  1. In the Tools menu, point to Send/Receive, and then click Download Address Book.
    Exchange 2007 Download Address Book
  2. In the Offline Address Book dialog box, make sure that the Download changes since last Send/Receive check box is checked then click OK.
    Exchange 2007 Offline Address Book
  3. Your Outlook Global Address book is now up-to-date.

Outlook 2010

1. Close Outlook and Re-Open it
2. Select the Send and Receive tab
3. Locate Send/Receive Groups
4. And finally click the Download Address Book to download latest copy
Download Address Book
IF OUTLOOK STILL DON’T HAVE THE UPDATED LIST, TRY THE FOLLOWING
Try deleting the user’s oab files then have the user re-download the Address Book.
1. Go to C:UsersusernameAppDataLocalMicrosoftOutlook
2. Delete all files with .oab
3. Now follow the steps in “FORCE OUTLOOK TO UPDATE THE OFFLINE ADDRESS BOOK” to download the address book again
Download Address Book

 

Outlook 2013

  1. Select the Send/Receive tab in the upper left corner of Outlook.
  2. Click on the Send/Receive Groups drop down menu, then Download Address Book…

    Download Address Book

  3. The Offline Address Book window will appear. Make sure the following options are selected:
    • De-check the Download changes since last Send/Receive option
    • Make sure the Global Address List is selected from the Choose address book drop down menu

    Offline Address Book settings

    Click the OK button at the bottom.

  4. The most recent version of the Global Address List will be downloaded from the CUMC IT Exchange server. You may see a status window indicating the download’s progress, it will automatically disappear when completed.
  5. Close Outlook when the download has finished. Re-open Outlook and log in; the Global Address List should now contain the most recent information.

 KB10391443  pwillette 4/14/15

Force Update the Global Address List Exchange 2007 / 2010 KB10391439

WHEN WILL YOU USE THIS ARTICLE
1. Outlook Address List not showing newly created users or contacts
2. Users not receiving latest contacts in cached mode

 OPEN EXCHANGE MANAGEMENT CONSOLE (EMC) BY DOING THE FOLLOWING:

1. Connect to your Exchange Server using RDP or any remote application
2. Now click on start and type Exchange Ma
3. And select Exchange Management Console from the list
Open EMC
NOW WE WILL START THE UPDATE PROCESS, PLEASE DO THE FOLLOWING:
1. Now Expand Microsoft Exchange > Microsoft Exchange On-Premises > Organization Configuration > Mailbox
Expand EMC2. Now Select the Offline Address Book tab
3. Locate your Default Offline Address book and Right Click on it then select Update. You can also click on the Update link located in the Action pane on the far right after highlighting the Default Global Address List.
Update GAL4. You will receive the following message, just select Yes
Update Warning

5. Now to force the update
6. Open a Admin Command Prompt
7. Type  net stop MSExchangeFDS
8. Type  net start MSExchangeFDS

Done after verification