Tag Archives: Micro

How to check Trend Micro Seats/Licensing – KB10391778

KB10391778

How to check Trend Micro Cloud Seats

We need the website credentials to enter in here   https://tm.login.trendmicro.com

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Un check the “Remember Me” box before hitting the Sign button

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Click the “Open console” button

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Click the “License Status” drop down button

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Here you will see the “Seats Purchased” and “Seats In Use

You will also see next to the word “License Status” a color indicating the status. It works just like a traffic light.

If the status is anything but green or “Seats Purchased” has a smaller number than “Seats In Use” they may need more seats

If the “License Status” is red you will not be able to activate Trend

How to check Trend Micro Server Seats

Log in to the server.

Click “Start” “All Programs” “Trend Micro Worry-Free Business Security Server” “Worry-Free Business Security

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You will get this page in a web browser

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Go ahead and click “Continue to this website (not recommended)

Which brings you here where you can enter the password (usually the number 1 or the word ‘trend’ )

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After you login go to Preferences Product Licenses

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Click on “Product License

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Here you will see the status, usage and expiration

You will also see a button with a color indicating the status. It works just like a traffic light.

If the status is anything but green or the text indicates a over usage of seats they may need to purchase more seats.

If the button is red you will not be able to activate Trend