Description: Peachtree files to exclude from Anti-Virus scans – TrendMicro
Common customer description:
TrendMicro is blocking PeachTree or is stopping PeachTree from working.
Sage 50 could not be started.
Company opens then closes.
Tax updates will not run.
When did this start?
Is it affecting everyone?
Does TrendMicro pop up with any messages?
Steps to isolate:
Disable TrendMicro and see if the problem stops.
Steps to resolve: If you do discover that TrendMicro or another anti-virus software is stopping PeachTree from running or connecting to the server, here is a list of files to exclude from TrendMicro.
These are the files that need to be set to allow through the firewall and excluded from antivirus scans:
The ports to have open on the firewall are Ports 3351 & 1583
Additional considerations: If you need further assistance please consult a tier two.