Tag Archives: Windows NT Backup

How to Navigate through Windows NT Backup – KB10391806


Description:  How do you navigate through Windows NT Backup

Steps to navigate:

1. When you open the NT backup program – it will look like this

Default Window

2. If you click the Backup Tab, what happens? You will get a blank screen. This does NOT mean that this backup is not utilized. (Refer to step 4)

Blank Screen Selection

3. To view the job log or report of the backup job, go to Tools>>Report…


Now click the report you want and press “View”

4. If we need to change their selections, on the Job Tab on top, look for the [Job Name].bks. Normally, it will be the first selection.

BKS File

5. Click on the .bks file. It should now show you the selected list of files and folders.

Selection List

6. What if we need to know where the backup is going?  On the bottom of the Backup Tab, there is a section called Backup media or file name. It will tell you where the backup is going.

Backup Output

7. Go to that location or path on the server to make sure that it is in fact backing up and backing up to that location.

Backup Location

8. If the location is correct but it’s not backing up, you will have to check the task of the job. Go to Scheduled Tasks. It will say the job name of the backup. Right Click on the job and go to Properties.

9. Now understanding the job command or the run command is a little tricky.

This is what it looks like:

C:WINDOWSsystem32ntbackup.exe backup “@C:Documents and SettingsuserLocal SettingsApplication DataMicrosoftWindows NTNTBackupdataSBS Full2.bks” /a /d “Set created 5/20/2015 at 11:46 AM” /v:no /r:no /rs:no /hc:off /m normal /j “SBS Full2” /l:s /f “C:NT BackupsSBS BackupSBS Backup2.bkf”

Let’s break this down to make this easier to understand what it’s doing….

  • C:WINDOWSsystem32ntbackup.exe —– brings up the NT backup program
  • “@C:Documents and SettingsuserLocal SettingsApplication DataMicrosoftWindows NTNTBackupdataSBS Full2.bks” —– telling the backup program where the selection list is located so it knows what to back up
  • /a —– telling the backup to append
  • /d “Set created 5/20/2015 at 11:46 AM” —– tells the set description or label set of the backup set
  • /v:no —– tells it to verify the backup or not
  • /r:no —– tells it if it needs to restrict access to this tape to the owner or members of the Administrators group
  • /rs:no —– tells it if its a remote storage or not
  • /hc:off —– tells it to use hardware compression, if available, on the tape drive
  • /m normal —– specifies the backup type. It must be one of the following: normal, copy, differential, incremental, or daily
  • /j “SBS Full2” —– specifies the job name to be used in the backup report. The job name generally describes the files and folders you are backing up in the current backup job
  •  /l:s —– specifies the type of log file: f=full, s=summary, n=none (no log file is created)
  • /f “C:NT BackupsSBS BackupSBS Backup2.bkf” —– logical disk path and file name (what the output name is or backup name and location)
    • Other “switches” can be /g, /p, /n, or /t

10. Make any corrections that you need to the task to make sure it works

  • You might need billable approval to do this first

Additional considerations: If this does not correct the issue, re-create the backup job. Make sure you have the same selections, file path, and a similar backup name.

Excluding Files or Folders in Windows NT Backup – KB10391739


Description:  How to exclude files or folders in Windows NT Backup

Common customer description: My NT Backups are failing

Probing questions: When did this issue start?

Steps to isolate: Check the reports in Windows NT Backup

Steps to resolve:

1. Log into the backup server

2. Open the NT Backup console

3. Go to Tools>>Report


  • In this screen, it will show you all the backup jobs that has been done
  • To View the job, click on the selected date and press “View”

4. When you are viewing the job, figure out what the backup job has an issue with. Is it a file? Folder? Log File? Executable file? The Exchange database?



  • In this case, the backup is having an issue with a file called DominqueWEB.docx and the Microsoft Information Store

5. Once you figure out what the errors are, see if they are still even in the server. Follow the path, is the file still on the server? was it deleted? was it renamed?

For the Exchange issue, does the server have Exchange? Is the database mounted or dismounted? Did they migrate to a different email solution (office 365, Google Apps)?

6. Before you can exclude, click the Backup Tab

7. In this example the file was deleted, to exclude the file, follow these steps:

  • Go to Tools>>Options


  • Click the Exclude Files Tab

Exclude Tab

  • Click the “Add new…” button on the top middle (will say Files excluded for all users…)


  • In this part, make sure you know the file location that you need to go to. Click on “Browse…”


  • Browse the the location of the file


  • Now in order to add this file. NT Backup wants you to include a registered file type or file name. If you don’t you will get this error:


  • In this case the file is a .docx so in the custom file max put .docx


If it’s just a folder that needs to be excluded, in the custom file put * or *.*

  • When you are done, click OK. Then click Apply then OK again

8. Let the backup run according to the backup schedule unless you are able to run the backup job at that moment

9. Check on the backups again to see if it completed successfully. If it doesn’t, double check the logs again and make sure that there wasn’t any other errors reporting. If it’s the same issue, double check for other locations and double check to make sure the path is correct.

10. If it completes, watch it for a few days to make sure nothing else is wrong. If you had to bill them for anything, make sure when you close the ticket to put the ticket to “To Be Billed” instead of “Closed”

Additional considerations: If it still fails, you could also re-create the backup job.